Scale Oxford
Ecommerce Agency in Oxford, Run by Oxford Graduates
Oxford's ecommerce agency, helping online stores grow through ecommerce marketing, stronger conversion and better-performing sales channels.
- $50M+ marketing spend managed
- 300+ brands
- No commitment, cancel any time
- 7-Minute response time
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Our Ecommerce Services in Oxford
As an ecommerce marketing agency rather than a single-channel one, we work across your full ecommerce system. We look at where new customers can be acquired, how to maximise revenue per visitor, and which channels have the most room to scale.
Our end goal is simple: increase sales drastically while driving cost metrics down drastically. Our team has worked with 300+ brands, including global brands like Lacoste, Columbia and Jotform, with more than $50 million in marketing spend managed. We bring that experience into every part of your ecommerce business.
Ecommerce Strategy
We analyse your products, margins, acquisition costs and existing sales channels to work out where the biggest growth opportunities are. From there, we build the plan around the areas most likely to increase revenue while bringing the cost of each sale down.
Paid Advertising
Google, Meta, TikTok and other major ad platforms all have different campaign optimisations. We decide where your budget is most likely to generate the largest revenue, build the ecommerce marketing campaigns best fit for your products, then keep optimising ad spend based on cost and scaling potential.
Ecommerce SEO
SEO can help ecommerce companies generate stable sales over the long term at relatively little ongoing cost by putting their products in front of people already searching for them. We work on product listing SEO, domain authority and the technical setup behind your store to make sure it is your products appearing in those top positions.
Email & SMS Marketing
We run both automated flows and seasonal campaigns, then work directly on the parts that move performance: the message, visuals, offer, send timing and audience. We continuously test different versions to improve metrics like revenue per recipient, click rate, placed order rate and repeat purchase rate.
Conversion Rate Optimisation
When done correctly, CRO can generate significant additional revenue at no extra cost. We study how people move through your store, where they drop off and what may be stopping the purchase, then test changes to improve the percentage of visitors who become customers.
Ecommerce Website Development & Replatforming
We can build your ecommerce website from scratch or move an existing store from one platform to another. We work with platforms such as Shopify and WooCommerce, choosing the setup that makes the most sense for the way your business sells.
Marketplace Growth
We help ecommerce businesses grow on marketplaces such as Amazon by improving how products are listed, promoted and positioned against competitors. That includes marketplace advertising, product visibility and the commercial setup needed to win more sales where customers are already shopping.
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Every channel. Every need. Total coverage.
Reachable like a colleague, not a support ticket.
Local business. A clinic, a dealership, a restaurant group: the demand is already here and already looking.
Ecommerce. A shop that sells online: most of the work is buying the demand and keeping the store fast.
SaaS. Software sold by subscription: found on its own terms, and sold to as well as marketed at.
Manufacturer. A business that sells to other businesses in volume, where the order comes after a conversation.
B2B services. A firm that sells expertise: most of the effort is starting conversations with the right people.
Paid advertisingLocal business 40%, Ecommerce 55%, SaaS 34%, Manufacturer 24%, B2B services 19%
- Google AdsLocal business 20%, Ecommerce 26%, SaaS 15%, Manufacturer 12%, B2B services 9%
- Meta adsLocal business 12%, Ecommerce 22%, SaaS 8%, Manufacturer 5%, B2B services 4%
- LinkedIn adsLocal business 8%, Ecommerce 7%, SaaS 11%, Manufacturer 7%, B2B services 6%
Organic lasting growthLocal business 47%, Ecommerce 33%, SaaS 40%, Manufacturer 26%, B2B services 26%
- SEOLocal business 16%, Ecommerce 8%, SaaS 13%, Manufacturer 8%, B2B services 8%
- Web designLocal business 11%, Ecommerce 5%, SaaS 8%, Manufacturer 5%, B2B services 5%
- Web developmentLocal business 7%, Ecommerce 4%, SaaS 8%, Manufacturer 4%, B2B services 4%
- EcommerceLocal business 6%, Ecommerce 10%, SaaS 3%, Manufacturer 3%, B2B services 3%
- AI SEOLocal business 4%, Ecommerce 3%, SaaS 5%, Manufacturer 3%, B2B services 3%
- BrandingLocal business 3%, Ecommerce 3%, SaaS 3%, Manufacturer 3%, B2B services 3%
Sales activityLocal business 13%, Ecommerce 12%, SaaS 26%, Manufacturer 50%, B2B services 55%
- Lead generationLocal business 5%, Ecommerce 5%, SaaS 10%, Manufacturer 15%, B2B services 20%
- Appointment settingLocal business 4%, Ecommerce 4%, SaaS 8%, Manufacturer 16%, B2B services 18%
- Outsourced SDR ( Cold Call )Local business 4%, Ecommerce 3%, SaaS 8%, Manufacturer 19%, B2B services 17%
Where the work goes depends on your business, your margins and where your customers already are. This is one example, not a fixed package. We work it out with you before anything begins, and go through it again every month.
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Oxford Ecommerce Agency Packages & Pricing
Ecommerce Launch Package
£950 One-Off
Our reasonably priced package for businesses looking to build their ecommerce setup from scratch. We first understand your products, market and how you plan to sell, then choose the most suitable ecommerce platform and infrastructure with you. From there, we build the store, upload your products and hand over a turnkey ecommerce setup that is ready to start selling and fully yours to manage afterwards.
Get in touchBusiness Plus
£1,200/month
Our powerhouse package for ecommerce businesses looking to explore new growth channels and improve performance across the board. We quickly run pilot tests on new paid and organic channels to find the ones worth scaling, while at the same time working on CRO, email and SMS, SEO, marketplace performance and more. The focus of this plan is continuous month-on-month improvement across every major area of your ecommerce operation.
Get in touchEnterprise Ecommerce
Custom Pricing
Built for ecommerce businesses with larger, more involved growth operations. We first look at how the business currently sells, where growth is coming from and which parts of the customer journey need the most attention. From there, we shape the scope around the areas with the highest upside, bringing in the right mix of strategy, channel management and specialist support.
Get in touch
04HOW WE WORK
Part of your team from day one.
Results-driven marketing team with frequent communication, weekly goals, full ownership, and measurable growth.
- CO-FOUNDERDennisCEO & Co-founder£30M+ marketing spend managed
- CO-FOUNDERAyseCo-founder & Head of Performance180+ brands managed, incl. L’Oreal & Lacoste
CREATIVEMaksimHead of Creative StrategyPaid social expert across Meta, TikTok and LinkedIn
DESIGNClaireDesign ManagerBrand and web design expert
MARKETINGHannahMarketing ManagerCampaign strategy across search, social and email
SEORobertSEO ManagerTechnical SEO, local search and content strategy
DATACemalLead Data AnalystMeasurement and attribution
ARTPerryArt DirectorCopy, design and production
ENGINEERINGAltayHead of EngineeringPlatform, data and infrastructure
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Looking for Other Marketing Services In Oxford?
- Paid ads
PPC Services
Google, Meta and LinkedIn campaigns run against your cost per lead rather than your click count. Management from £1,200 a month.
Read more - Search
Ecommerce SEO Services
Category pages, product markup and crawl problems sorted, so your shop’s own pages win the searches that end in a sale.
Read more - Websites
Web Design Services
A site designed to turn visitors into enquiries, with design options by day three and the whole thing live in seven days.
Read more - Brand
Creative Services
Logos, brand identities and campaign graphics that make a small business look as established as it really is.
Read more
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Frequently Asked Questions About Ecommerce Agencies in Oxford
- Which ecommerce platform should I use?
For most businesses, Shopify and WooCommerce offer the best bang for your buck. They are relatively low cost, easy to manage and still offer surprisingly advanced ecommerce functionality. Larger businesses with multiple locations, more complex operations or highly custom requirements may benefit from platforms such as Adobe Commerce or enterprise Shopify setups, although these usually come with significantly higher development and maintenance costs.
- How much does an ecommerce agency cost in Oxford?
Most ecommerce agencies in Oxford do not publish their prices publicly. Some charge a fixed monthly retainer, while others increase their fees as your sales or marketing spend grows. In practice, ecommerce agency retainers can range from around £1,000 per month to several thousand pounds depending on the size of the store and how much of the operation the agency manages. At Scale Oxford, our ecommerce launch package is £950 one-off, Business Plus is £1,200 per month, and larger ecommerce operations are priced individually based on their requirements.
- Can you move my store from one ecommerce platform to another?
Yes. We can move your store between platforms while keeping your products, customer data, page structure and existing SEO value intact wherever possible. We also use the move as a chance to clean up anything in the current setup that is slowing the store down or making it harder to manage.
- How quickly can you increase ecommerce sales?
Some improvements can generate results within days, particularly new paid campaigns, email pushes or fixing obvious conversion problems. Other areas such as SEO, retention and larger CRO changes take longer to build. We usually focus first on the quickest revenue opportunities, then improve the slower-moving parts of the ecommerce operation alongside them.
- Do you require a long-term contract?
No. We do not require long-term contracts for our ecommerce services. You can cancel at any time, so you are never locked into a three-month, six-month or annual agreement.
- How do you decide which marketing channels my store should use?
Some channels consistently perform well for ecommerce, so we usually prioritise those first. Google Ads is often a strong starting point, while Display or YouTube can make more sense for products with stronger visual appeal. If most of your sales happen through marketplaces, we also put much more emphasis on advertising within those platforms. Beyond that, our approach is to test the channels that have worked for similar ecommerce businesses rather than assuming one will be best. Performance can vary heavily depending on the product, margins, audience and buying behaviour, so we test broadly, see what actually works for your store, then scale the winners.
Ecommerce Agency in Oxford, Run by Oxford Graduates
Tell us what you are trying to grow. You will get a straight answer on what we would do, what it would cost and what it should return, from the person who would do the work.